The Other Side of the Story - A Package Deal

Become a Supporter Library Library

The Other Side of the Story - Giving People the Benefit of the Doubt

When things go wrong, we may misjudge one person; worse yet, we may misjudge many people in...

A Package Deal

My daughter's teacher was going on an extended vacation. Just before she left, I gave her money to order a special piece of equipment for my daughter. The teacher promised me she would take care of it before she left. Weeks went by, and the package never came. I was sure the teacher forgot, and I was angry at her apparently nonchalant attitude to this important matter.

Eventually, the package arrived, badly damaged. "Oh," I thought, "so I misjudged her! She did order it, but it was damaged and delayed in transit."

Now I had the correct party to blame; I called the shipping department. The shipping clerk was surprised because the tracking number on the box didn't match the original shipment. The clerk then made a claim to the package delivery company, who agreed to accept responsibility for the damage and delay.

I was satisfied the matter was finished, until the shipping clerk called back -- it wasn't the delivery company's fault. The clerk originally sent the package to an incorrect address; it was then returned to the company, remailed, and damaged in transit only a few days before I received it. The clerk apologized and sent me a replacement by overnight mail.

Just think -- first, I blamed the teacher for forgetting to place the order, then the package delivery company for mangling the box, and it turns out the whole thing started with a typographical error by the shipping clerk.

An Ohrnet reader

The Other Side of the Story Archives

Based on "The Other Side of the Story" by Mrs. Yehudis Samet, ArtScroll Series

Do you have a story to share?

Were you in a situation where there was the potential to misjudge a person, but there really was a valid explanation? Has a friend or a relative ever told you how they were in such a situation?

Share you stories with us for inclusion in future columns of The Other Side of the Story.

To submit your story, send it to [email protected]. (To insure proper handling, put "Other Side" in the subject line of your message).

Subscribe to The Other Side of the Story via PointCast

The Ohr Somayach Home Page is hosted by TeamGenesis
vj_bar.gif (1798 bytes)

Copyright © 2000 Ohr Somayach International. Send us feedback.
Ohr Somayach International is a 501c3 not-for-profit corporation (letter on file) EIN 13-3503155 and your donation is tax deductable.